Active Incident

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.
Current issues with outbound emails Operational

Incident Status

Operational

Components

AU1, AU2, AU3, AU4, AU5, AU6

Locations

AU Data Centre


March 2, 2026 10:18 AEDT
March 1, 2026 23:18 UTC
INVESTIGATING

Currently, there is an issue with outbound emails being received by some customers. We have determined that the issue is related to a bounce issue. Please do not continue to request "Password Reset" emails, as they are currently in the queue and will be automatically reset once the issue is resolved.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

JobAdder API

Operational

1

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

External Services

DocuSign

Google Cloud

Mailchimp

Mailgun

MS Office365

Twilio

Xero

Zendesk

Scheduled Maintenance

JobAdder Planned Outage Scheduled for 2nd Feb affecting Sandbox OpportunitiesPlanned Maintenance

Schedule

February 2, 2026 07:00 - 09:00 AEDT
February 1, 2026 20:00 - 22:00 UTC

Components

AU1, AU2, AU3, AU4, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1, JobAdder API

Locations

AU Data Centre, EU Data Centre, NA Data Centre, Global Data Centre

Description

Please note that on Monday (2nd Feb) from 7 AM (AEDT) to 9 AM (AEDT), creating opportunities in the sandbox.jobadder.com environment will not be possible due to planned maintenance.
Scheduled Maintenance - JobAdder SandboxPlanned Maintenance

Schedule

February 11, 2026 17:00 - 17:30 AEDT
February 11, 2026 06:00 - 06:30 UTC

Components

Sandbox Environments

Locations

Global Data Centre

Description

Just to let you know we are planning to conduct maintenance on our Sandbox servers and as a result this will impact the Sandbox platforms performance during this time.

History (Last 7 days)

Scheduled Maintenance - Add On: JobAdder Apps and Analytics (AU)Planned Maintenance

Description

Just to let you know, we are planning to conduct maintenance on our AU-based servers. As a result, general reporting and schedules will be unavailable on JobAdder Apps and Analytics during this timeframe for our AU-based clients.


Components

AU1, AU2, AU3, AU4, AU5, AU6


Locations

AU Data Centre


Schedule

March 7, 2026 09:00 - March 7, 2026 17:00 AEDT
March 6, 2026 22:00 - March 7, 2026 06:00 UTC


March 7, 2026 09:51 AEDT
March 6, 2026 22:51 UTC
UPDATE

Scheduled maintenance has started.

March 7, 2026 11:58 AEDT
March 7, 2026 00:58 UTC
UPDATE

Scheduled maintenance is complete.