All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

JobAdder API

Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

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Google Cloud

Mailchimp

Mailgun

MS Office365

Twilio

Xero

Zendesk

History (Last 7 days)

Scheduled Maintenance - JobAdder Sandbox EnvironmentsPlanned Maintenance

Description

What will be affected? The document viewer within JobAdder sandbox environments When: 4-Dec-2025 Duration: 1 hour Start Time: 15:00 AEDT End Time: 16:00 AEDT


Components

Sandbox Environments


Locations

Global Data Centre


Schedule

December 4, 2025 15:00 - December 4, 2025 16:00 AEDT
December 4, 2025 04:00 - December 4, 2025 05:00 UTC


December 4, 2025 15:05 AEDT
December 4, 2025 04:05 UTC
UPDATE

What will be affected? The document viewer within JobAdder sandbox environments When: 4-Dec-2025 Duration: 1 hour Start Time: 15:00 AEDT End Time: 16:00 AEDT

December 4, 2025 16:00 AEDT
December 4, 2025 05:00 UTC
UPDATE

The Scheduled Maintenance has been completed
JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

AU2


Locations

AU Data Centre



December 4, 2025 09:15 AEDT
December 3, 2025 22:15 UTC
INVESTIGATING

JobAdder is currently investigating reports of delays & errors whilst accessing the product.

December 4, 2025 09:37 AEDT
December 3, 2025 22:37 UTC
IDENTIFIED

JobAdder has identified the root cause and is currently rolling out a fix.

December 4, 2025 09:49 AEDT
December 3, 2025 22:49 UTC
MONITORING

We are seeing the return of optimal speeds to the JobAdder Servers. We are monitoring the fix that has been rolled out. If you are experiencing any issues, please ensure your browser is up-to-date and that you have cleared your cookies and cache. Clearing Cookies & Cache in Google Chrome: - In the top right-hand corner of Chrome, click the three vertical dots - Select 'Delete browsing data…' - Select 'All time' for the time range - From the list, only select the following: Cookies and other site data Cached images and files Hosted app data. (Deselect everything else.) - Click Clear Data. Once this has been completed, please close that page, then quit and reopen Chrome. More information can be found from Google here: https://support.google.com/accounts/answer/32050

December 4, 2025 10:03 AEDT
December 3, 2025 23:03 UTC
RESOLVED

All operational issues are now resolved. If you are experiencing any issues, please ensure your browser is up-to-date and that you have cleared your cookies and cache. Clearing Cookies & Cache in Google Chrome: - In the top right-hand corner of Chrome, click the three vertical dots - Select 'Delete browsing data…' - Select 'All time' for the time range - From the list, only select the following: Cookies and other site data Cached images and files Hosted app data. (Deselect everything else.) - Click Clear Data. Once this has been completed, please close that page, then quit and reopen Chrome. More information can be found from Google here: support.google.com/accounts/answer/32050
SQL Server Patching all regionPlanned Maintenance

Description

What's getting affected? AU, US, CA, EU, UAT When: 30-Nov-2025 Duration: 4 hours Start Time: 13:00 AEST End Time: 17:00 AEST What: Installing the latest CU: https://learn.microsoft.com/en-us/troubleshoot/sql/releases/sqlserver-2022/cumulativeupdate22 learn.microsoft.comlearn.microsoft.com


Components

AU1, AU2, AU3, AU4, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1


Locations

AU Data Centre, EU Data Centre, NA Data Centre


Schedule

November 30, 2025 13:00 - November 30, 2025 17:00 AEDT
November 30, 2025 02:00 - November 30, 2025 06:00 UTC


November 30, 2025 13:00 AEDT
November 30, 2025 02:00 UTC
UPDATE

What's getting affected? AU, US, CA, EU, UAT When: 30-Nov-2025 Duration: 4 hours Start Time: 13:00 AEST End Time: 17:00 AEST What: Installing the latest CU: https://learn.microsoft.com/en-us/troubleshoot/sql/releases/sqlserver-2022/cumulativeupdate22

November 30, 2025 17:00 AEDT
November 30, 2025 06:00 UTC
UPDATE

SQL Server patching completed