All Systems Operational

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We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

JobAdder API

Operational

0

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

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Scheduled Maintenance

EC2 Instance Upgrades for AU1, EU1, EU2, and EU3Planned Maintenance

Schedule

September 13, 2026 13:00 - 14:00 AEST
September 13, 2026 03:00 - 04:00 UTC

Components

AU1, EU1, EU2, EU3

Locations

AU Data Centre, EU Data Centre

Description

We will be upgrading the underlying EC2 instance types to the new r8i architecture for AU1, EU1, EU2, and EU3 servers to improve performance and stability.

History (Last 7 days)

Scheduled Maintenance - Add On: JobAdder Analytics (AU)Planned Maintenance

Description

Just to let you know, we are planning to conduct maintenance on our AU-based servers. As a result, general reporting and schedules will be unavailable on JobAdder Analytics during this timeframe for our AU-based clients.


Components

AU1, AU2, AU3, AU4, AU5, AU6


Locations

AU Data Centre


Schedule

September 3, 2026 00:00 - September 3, 2026 02:00 AEST
September 2, 2026 14:00 - September 2, 2026 16:00 UTC


September 3, 2026 02:03 AEST
September 2, 2026 16:03 UTC
UPDATE

Snapshot finally completed for AU. Starting the upgrade now.

September 3, 2026 02:13 AEST
September 2, 2026 16:13 UTC
UPDATE

AU upgrade completed.
Scheduled Maintenance - Add On: JobAdder Analytics (CA/EU/US)Planned Maintenance

Description

Just to let you know, we are planning to conduct maintenance on our CA/EU/US-based servers. As a result, general reporting and schedules will be unavailable on JobAdder Analytics during this timeframe for our CA/EU/US-based clients.


Components

EU1, EU2, EU3, US1, US2, CA1


Locations

EU Data Centre, NA Data Centre


Schedule

September 1, 2026 13:00 - September 1, 2026 14:00 AEST
September 1, 2026 03:00 - September 1, 2026 04:00 UTC


September 1, 2026 13:34 AEST
September 1, 2026 03:34 UTC
UPDATE

Starting upgrade of looker

September 1, 2026 13:35 AEST
September 1, 2026 03:35 UTC
UPDATE

Will most likely need to extend maintenance to 3pm due to slower than expected snapshots of Looker US/CA. EU has been upgraded and PVT is being performed

September 1, 2026 14:15 AEST
September 1, 2026 04:15 UTC
UPDATE

US Looker has been upgraded.

September 1, 2026 15:30 AEST
September 1, 2026 05:30 UTC
UPDATE

All schedule looker instances upgraded.

September 1, 2026 15:30 AEST
September 1, 2026 05:30 UTC
UPDATE

Upgrading EU/US/CA Looker instances to 26.14.12 completed.