All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

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History (Last 7 days)

JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

AU6


Locations

AU Data Centre



July 22, 2024 09:21 AEST
July 21, 2024 23:21 UTC
[Investigating] JobAdder is currently investigating reports of delays from our AU6 clients whilst access the product. This is a server specifically for our APAC clients that joined after December 2022.

July 22, 2024 10:09 AEST
July 22, 2024 00:09 UTC
[Identified] JobAdder has identified the root cause and is currently rolling out a fix.

July 22, 2024 10:43 AEST
July 22, 2024 00:43 UTC
[Monitoring] We are seeing the return of optimal speeds to the JobAdder Servers. We are monitoring the fix that has been rolled out. Users may experience intermittent errors when attempting to access reporting. We will continue to post further updates.

July 22, 2024 16:42 AEST
July 22, 2024 06:42 UTC
[Resolved] Thank you for your patience, all operational issues are now resolved.
JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

EU1, EU2, EU3, US1, US2, CA1


Locations

EU Data Centre, NA Data Centre



July 19, 2024 16:57 AEST
July 19, 2024 06:57 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors whilst accessing the product.

July 19, 2024 17:30 AEST
July 19, 2024 07:30 UTC
[Investigating] JobAdder has been impacted by a wider Global IT outage. https://www.bbc.co.uk/news/live/cnk4jdwp49et JobAdder is consistently working to find solutions to this issue in order to restore your JobAdder service asap. We will continue to keep our customers updated.

July 19, 2024 22:51 AEST
July 19, 2024 12:51 UTC
[Investigating] JobAdder is working on a resolution, we are currently still reporting delays and errors on the system.

July 20, 2024 10:37 AEST
July 20, 2024 00:37 UTC
[Monitoring] Thank you for your paitence. We are seeing the return of restoration to JobAdder Servers. However, there may be some intermittent speed and/or stability issues that arise over the coming days. As such we will also continue to review and address ancillary aspects of our service which may still be impacted by the issue. We are actively monitoring for any continued issues that may arise and we have a dedicated team working through the weekend to address any impacts that arise. We will continue to update our clients and respective partners with further updates.

July 22, 2024 16:42 AEST
July 22, 2024 06:42 UTC
[Resolved] Thank you for your patience, all operational issues are now resolved.
JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

Sandbox Environments


Locations

Global Data Centre



July 19, 2024 16:19 AEST
July 19, 2024 06:19 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors whilst accessing the product.

July 19, 2024 17:31 AEST
July 19, 2024 07:31 UTC
[Investigating] JobAdder has been impacted by a wider Global IT outage. https://www.bbc.co.uk/news/live/cnk4jdwp49et JobAdder is consistently working to find solutions to this issue in order to restore your JobAdder service asap. We will continue to keep our customers updated.

July 20, 2024 10:36 AEST
July 20, 2024 00:36 UTC
[Monitoring] Thank you for your paitence. We are seeing the return of restoration to JobAdder Servers. However, there may be some intermittent speed and/or stability issues that arise over the coming days. As such we will also continue to review and address ancillary aspects of our service which may still be impacted by the issue. We are actively monitoring for any continued issues that may arise and we have a dedicated team working through the weekend to address any impacts that arise. We will continue to update our clients and respective partners with further updates.

July 22, 2024 16:42 AEST
July 22, 2024 06:42 UTC
[Resolved] Thank you for your patience, all operational issues are now resolved.
JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

AU1, AU2, AU3, AU5, AU6


Locations

AU Data Centre



July 19, 2024 15:22 AEST
July 19, 2024 05:22 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors whilst accessing the product.

July 19, 2024 17:31 AEST
July 19, 2024 07:31 UTC
[Investigating] JobAdder has been impacted by a wider Global IT outage. https://www.bbc.co.uk/news/live/cnk4jdwp49et JobAdder is consistently working to find solutions to this issue in order to restore your JobAdder service asap. We will continue to keep our customers updated.

July 20, 2024 10:36 AEST
July 20, 2024 00:36 UTC
[Monitoring] Thank you for your paitence. We are seeing the return of restoration to JobAdder Servers. However, there may be some intermittent speed and/or stability issues that arise over the coming days. As such we will also continue to review and address ancillary aspects of our service which may still be impacted by the issue. We are actively monitoring for any continued issues that may arise and we have a dedicated team working through the weekend to address any impacts that arise. We will continue to update our clients and respective partners with further updates.

July 22, 2024 09:19 AEST
July 21, 2024 23:19 UTC
[Monitoring] JobAdder is currently investigating reports of delays from our AU6 clients whilst access the product. This is a server specifically for our APAC clients that joined after December 2022.

July 22, 2024 16:42 AEST
July 22, 2024 06:42 UTC
[Resolved] Thank you for your patience, all operational issues are now resolved.