All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

JobAdder API

Operational

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

External Services

DocuSign

Google Cloud

MS Office365

Mailchimp

Mailgun

Twilio

Xero

Zendesk

History (Last 7 days)

Reported Increased email bouncebacksOperational

Incident Status

Operational


Components

AU1, AU2, AU3, AU4, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1, Sandbox Environments, JobAdder API


Locations

AU Data Centre, EU Data Centre, NA Data Centre, Global Data Centre



May 19, 2025 15:24 AEST
May 19, 2025 05:24 UTC
[Investigating] We are currently investigating reports of increased email bouncebacks affecting customers who are not using Email Sync. Our team is working to identify the root cause and will provide an update as soon as more information becomes available. Thank you for your patience.

May 20, 2025 08:11 AEST
May 19, 2025 22:11 UTC
[Investigating] We are currently investigating reports of email bounces affecting customers not using Email Sync. This is impacting system-generated emails, such as notifications, candidate auto-response emails, password reset emails and Smart Form submissions. Our team is treating this as a priority and is actively working to identify the cause. We’ll provide updates as soon as more information becomes available. Thank you for your patience.

May 21, 2025 10:30 AEST
May 21, 2025 00:30 UTC
[Investigating] Emails from JobAdder, including system-generated emails, are now being sent as normal. We are continuing to work on restoring the Smart Form functionality as quickly as possible.

May 21, 2025 15:15 AEST
May 21, 2025 05:15 UTC
[Resolved] All operational issues are now resolved.