All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here.

AU1

Operational

AU2

Operational

AU3

Operational

AU4

Operational

AU5

Operational

AU6

Operational

EU1

Operational

EU2

Operational

EU3

Operational

US1

Operational

US2

Operational

CA1

Operational

Sandbox Environments

Operational

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Active Incidents

0

Active Maintenances

0

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History (Last 7 days)

JobAdder ErrorsOperational

Incident Status

Operational


Components

AU2, AU3


Locations

AU Data Centre



September 12, 2024 12:44 AEST
September 12, 2024 02:44 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors whilst accessing the product for accounts on our AU2 and AU3 based accounts.

September 12, 2024 12:46 AEST
September 12, 2024 02:46 UTC
[Identified] JobAdder has identified the root cause and is currently rolling out a fix.

September 12, 2024 12:58 AEST
September 12, 2024 02:58 UTC
[Identified] JobAdder is continuing to roll out a fix, we will continue to post regular updates.

September 12, 2024 13:11 AEST
September 12, 2024 03:11 UTC
[Identified] We are continuing to release a fix for impacted users experiencing speed delays and errors when trying to access the system. We will continue to post updates.

September 12, 2024 13:28 AEST
September 12, 2024 03:28 UTC
[Identified] We are in the final stages of rolling out a fix and we expect this fix to be completed shortly. We will continue to post updates to keep you informed.

September 12, 2024 13:31 AEST
September 12, 2024 03:31 UTC
[Monitoring] We have successfully rolled out our fix. We are seeing the return of optimal speeds to the JobAdder Servers. We are monitoring the fix that has been rolled out.

September 13, 2024 08:59 AEST
September 12, 2024 22:59 UTC
[Resolved] All operational issues are now resolved.
JobAdder ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

AU1, AU2, AU3


Locations

AU Data Centre



September 11, 2024 15:33 AEST
September 11, 2024 05:33 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors whilst accessing the product.

September 11, 2024 15:59 AEST
September 11, 2024 05:59 UTC
[Investigating] JobAdder is continuing to investigate errors and delays on JobAdder.

September 11, 2024 16:23 AEST
September 11, 2024 06:23 UTC
[Monitoring] Our Team have identified the issue and released a fix. We will continue to monitor performance.

September 11, 2024 22:07 AEST
September 11, 2024 12:07 UTC
[Resolved] We can confirm the issue has been resolved
API ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

AU1, AU2, AU3, AU4, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1, Sandbox Environments


Locations

AU Data Centre, EU Data Centre, NA Data Centre, Global Data Centre



September 9, 2024 08:17 AEST
September 8, 2024 22:17 UTC
[Investigating] JobAdder is currently investigating reports of errors whilst attempting to connect to our API. As a result integrations may experience some errors or degraded performance.

September 9, 2024 08:59 AEST
September 8, 2024 22:59 UTC
[Investigating] JobAdder is continuing to investigate reports of errors whilst attempting to connect to our API. We are aware that add ons such as the Hiring Manager Portal may be impacted.

September 9, 2024 09:33 AEST
September 8, 2024 23:33 UTC
[Identified] JobAdder has identified the root cause and is currently working on rolling out a fix.

September 9, 2024 09:56 AEST
September 8, 2024 23:56 UTC
[Monitoring] We have released a fix and we are seeing the return of optimal speeds when attempting to connect to our API. We are monitoring the fix that has been rolled out.

September 9, 2024 10:05 AEST
September 9, 2024 00:05 UTC
[Monitoring] We are continuing to monitor the fix rolled out.

September 9, 2024 10:36 AEST
September 9, 2024 00:36 UTC
[Resolved] All operational issues are now resolved.
JobAdder User unable to log in.Degraded Performance

Incident Status

Degraded Performance


Components

AU1, AU2, AU3, AU4, AU5, AU6, EU1, EU2, EU3, US1, US2, CA1, Sandbox Environments


Locations

AU Data Centre, EU Data Centre, NA Data Centre, Global Data Centre



September 9, 2024 04:05 AEST
September 8, 2024 18:05 UTC
[Investigating] JobAdder is currently investigating reports of delays & errors while accessing the product.

September 9, 2024 04:22 AEST
September 8, 2024 18:22 UTC
[Identified] We are actively working on a resolution

September 9, 2024 05:34 AEST
September 8, 2024 19:34 UTC
[Resolved] The incident has been resolved for all regions.